Terms of service
Last updated: 7 February 2026
Welcome to Lumeria Home Ltd. These Terms of Service (“Terms”) govern your
use of our website and services. By accessing our site or purchasing from us, you
agree to be bound by these Terms.
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1. COMPANY INFORMATION
This website is operated by:
Lumeria Home Ltd
Registered in England and Wales
Company Number: 16956818
Registered Office:
86-90 Paul Street, London, EC2A 4NE, United Kingdom
Contact email: info@lumeriahome.co.uk
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2. ELIGIBILITYBy using this website, you confirm that:
• You are at least 18 years old
• You are legally capable of entering into binding contracts
• All information you provide is accurate and up to date
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3. PRODUCTS AND AVAILABILITY
We make every effort to ensure that product descriptions, images, and prices are
accurate. However:
• Colours may vary depending on your screen settings
• Product availability may change without notice
• We reserve the right to discontinue products at any time
We are not liable for typographical or pricing errors.
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4. ORDERS AND ACCEPTANCE
Placing an order does not guarantee acceptance.
A legally binding contract is formed only when:
• Your payment has been successfully authorised
AND
• You receive an order confirmation email
We reserve the right to refuse or cancel any order if:
• Fraud or unauthorised activity is suspected
• There is a pricing or product description error
• The item becomes unavailable
If payment has already been taken, a full refund will be issued.
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5. PRICING AND PAYMENTAll prices are displayed in the applicable currency and include VAT where required
by UK law.
Additional charges may apply for:
• Shipping fees
• Import duties
• Local taxes for international orders
Payments are processed securely through trusted third-party payment providers.
We do not store your full payment details.
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6. SHIPPING AND DELIVERY
Estimated delivery times are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by:
• Courier services
• Customs clearance
• Weather conditions
• Events outside our control
Risk in the goods passes to you upon confirmed delivery.
Please refer to our Shipping Policy for full details.
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7. RETURNS AND REFUNDS
We comply fully with UK consumer protection regulations.
Customers have the right to cancel eligible orders within 14 days of receiving their
goods.
Returned items must be unused, in original packaging, and in resalable condition
unless faulty.
For full details, please review our Refund Policy.
--------------------------------------------------8. INTELLECTUAL PROPERTY
All content on this website — including text, graphics, logos, images, and design —
is the property of Lumeria Home Ltd and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without prior
written permission.
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9. ACCEPTABLE USE
You agree not to misuse this website. Prohibited activities include:
• Committing fraud
• Uploading malicious software
• Attempting unauthorised access
• Disrupting website functionality
We reserve the right to suspend or terminate access if misuse is detected.
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10. THIRD-PARTY SERVICES
This website may contain links to third-party websites or services. We are not
responsible for their content, policies, or practices.
Your use of third-party services is at your own risk.
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11. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Lumeria Home Ltd shall not be liable for:
• Indirect or consequential losses
• Loss of profit
• Loss of business
• Loss of data
Nothing in these Terms excludes liability where it would be unlawful to do so,
including liability for death or personal injury caused by negligence.--------------------------------------------------
12. PRIVACY
Your personal data is processed in accordance with our Privacy Policy.
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13. CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms at any time. Changes take
effect immediately upon posting to the website.
It is your responsibility to review them periodically.
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14. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction
of the courts of England and Wales.
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15. CONTACT INFORMATION
For questions about these Terms, please contact:
info@lumeriahome.co.uk